How to Make a Claim before you made a purchase

Send an email to sales@pa-beautystation.com. Include the following:

1. The exact item you wish to create a claim for on our site.

2. The name of the website and a link of the page providing the price.

3. Your full name, and a contact telephone number in case we need to reach you. You'll receive an immediate response if the claim has been made during our business operations or the next business day.

Terms & Conditions

1. If you find a lower price on a new identical item, just show us the lower price when you buy the item at Beauty Station and we’ll match the price. Please read the following terms & conditions for more details.

2. If you purchase an item from Beauty Station and tell us within 1 -2 business days that you found that item at a lower price on our website, we’ll refund the difference.

3. If a competitor offers a product that comes with a rebate, gift check/gift card or similar discounts, we will not take these discounts into account. If a competitor offers a product that comes with a free or discounted item, and Beauty Station does not carry the free or discounted item, we will only match the price you pay at the point of purchase, and will not take the free or discounted item into account.

4. We can only make payments onto the card used to make the original order.

5. We reserve the right to change or withdraw the Price Match at any time.

6. We reserve the right to dishonour a claim or an offer we deem illegitimate.

7. We may limit the quantity we sell of the price-matched item, particularly if the other retailer has set a limit. In addition, we reserve the right to limit quantities sold to a customer.

8. If your Beauty Station order will receive free shipping and the competitor’s order will receive free shipping, we will price match the product without considering shipping charges.

9. If your Beauty Station order will receive free shipping and the competitor’s order will not receive free shipping, we will include an appropriate shipping charge in the competitor’s price before calculating the price match.

10. If your Beauty Station order will not receive free shipping, and the competitor's order will receive free shipping, we will deduct the Beauty Station shipping charge from the competitor's price, so that the Beauty Station price match item total is the same as the competitor’s price.

11. The item must be identical, including model number, and components. The item must be in stock and available for purchase at that price from an authorized U.K. reseller, whose authorization we reserve the right to verify.

12. Beauty Station will price match items sold by any retailer who sells products in both retail stores and online under the same brand. The retailer must be an eligible competitor (e.g., products sold or shipped by a third party are excluded.) Private retailers and products sold through marketplaces such as Amazon or ebay will not be honoured.